All Systems Operational
BRIX Operational
BuilderGM Operational
Mobile Application Operational
Website Operational
BuildPro Operational
API Operational
Mobile Application Operational
Website Operational
Chameleon Power Operational
Chameleon Visualizers Operational
Hyphen HomeSight Operational
Hyphen CRM Operational
HomeFront Sales ? Operational
Integration Operational
API Operational
File-based Operational
XML Operational
Hyphen Wallet Operational
API Operational
Website Operational
SupplyPro Operational
API Operational
Mobile Application Operational
Website Operational
SupplyPro Connect Operational
SupplyPro GM Operational
API Operational
Mobile Application Operational
Website Operational
Support Services ? Operational
BrowserStack App Live Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
IT Monthly Maintenance Sep 21, 2024 20:00 - Sep 22, 2024 02:00 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Sep 09, 2024 - 15:26 CDT
BRIX Release 24.33.6 Sep 25, 2024 18:00-19:00 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Sep 16, 2024 - 15:11 CDT
SupplyPro GM Release 24.20.21 Sep 25, 2024 20:00-23:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Sep 16, 2024 - 15:10 CDT
Past Incidents
Sep 20, 2024
Apple iOS 18 - BuildPro Mobile Application
Resolved - We now have an updated version of the mobile application available that addresses the issues from the iOS 18 release.
Sep 20, 15:36 CDT
Identified - As most of you know, Apple typically releases a major iOS upgrade each fall. According to Apple, the iOS 18 release date is September 16. After testing the BuildPro mobile app with the beta versions of the upcoming iOS 18 over the last few months, we have identified some required UI updates that must be made to ensure the BuildPro mobile app runs effectively.

At this time, we strongly advise against installing iOS 18 on any devices used by the BuildPro mobile application until our final testing is complete and a production build is released to the Apple App Store.

Users can still use the mobile browser on their device to access BuildPro directly and make updates on the website as needed.

We appreciate your patience and understanding as we work through these latest updates from Apple.

UPDATE Friday 9/13/24:

We now have an updated version of the BuildPro mobile application available in TestFlight (5.34.3(3)) for UAT testing. This version addresses the compatibility issues with the iOS 18 release candidate Apple pushed recently. We plan to release this version to all production users no later than Friday, September 20. Please start testing as soon as possible and provide your feedback. Once your testing is complete, please let us know. If we receive positive testing results in UAT from heavy mobile users before this date, we may release it sooner.
Sep 13, 16:22 CDT
Sep 19, 2024

No incidents reported.

Sep 18, 2024

No incidents reported.

Sep 17, 2024
IT Maintenance - Adding new BuildPro & SupplyPro Web Server
Completed - The scheduled maintenance has been completed.
Sep 17, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 20:00 CDT
Scheduled - Adding a new web server into the server farm. This server will be hosted within AWS.
Sep 16, 15:15 CDT
Sep 16, 2024
Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024
Sep 12, 2024

No incidents reported.

Sep 11, 2024
BRIX Release 24.33.5
Completed - The scheduled maintenance has been completed.
Sep 11, 18:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 18:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 26, 15:08 CDT
Sep 10, 2024

No incidents reported.

Sep 9, 2024
Intermittent Service Disruption
Resolved - This incident has been resolved.
Sep 9, 08:26 CDT
Update - We are continuing to monitor for any further issues.
Sep 8, 17:04 CDT
Monitoring - The issue has been resolved and we are monitoring all systems.
Sep 6, 20:26 CDT
Identified - We are currently experiencing sporadic network connectivity issues affecting the communication between our data center and AWS. The impact is intermittent but is affecting multiple areas of our services.

Our team has identified the root cause of the problem and is actively working on implementing a resolution. We will keep you updated on our progress and provide further information as soon as it becomes available.

Impacted Integrated Services:
Brix ->BuildPro Integration
Brix -> Wallet Integration
BuildPro - > SupplyPro GM Integration
Fast Integration
SupplyPro GM Builder Formatters
Document Management
Builder Notes
Sep 6, 10:29 CDT
Sep 8, 2024
Sep 7, 2024

No incidents reported.

Sep 6, 2024
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