All Systems Operational

BRIX Operational
BuilderGM Operational
Mobile Application Operational
Website Operational
BuildPro Operational
API Operational
Mobile Application Operational
Website Operational
Chameleon Power Operational
Chameleon Visualizers Operational
Hyphen HomeSight Operational
Hyphen CRM Operational
HomeFront Sales Operational
Integration Operational
API Operational
File-based Operational
XML Operational
Hyphen Wallet Operational
API Operational
Website Operational
SupplyPro Operational
API Operational
Mobile Application Operational
Website Operational
SupplyPro Connect Operational
SupplyPro GM Operational
API Operational
Mobile Application Operational
Website Operational
Support Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

BuildPro & SupplyPro Document Management Infrastructure Migration Apr 15, 2026 20:00-22:00 CDT

Over the next few months, we will be migrating the Document Management infrastructure that supports BuildPro and SupplyPro to improve performance, reliability, and scalability. This migration will occur in phases, with the first phase beginning Wednesday, April 15 at 8:00 PM CT.

No downtime is expected during this work. BuildPro and SupplyPro should remain available throughout the migration.

We will post updates here on the status page as future migration phases are scheduled.
Posted on Apr 02, 2026 - 16:37 CDT

IT Maintenance - April Apr 18, 2026 20:00 - Apr 19, 2026 00:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Mar 16, 2026 - 15:04 CDT

BRIX Release 26.32.1 Apr 22, 2026 18:00-19:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Apr 06, 2026 - 14:59 CDT
Apr 18, 2026

No incidents reported today.

Apr 17, 2026
Planned Maintenance – Test Environment
Completed - The scheduled maintenance has been completed.
Apr 17, 19:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:47 CDT
Scheduled - The Test environment will be unavailable on Friday, April 17th from 8:00 AM to 8:00 PM (CDT) due to a planned infrastructure upgrade.

During this window, all Test environment services will be offline. The Production and UAT environments will not be affected by this maintenance window.

We will post an update once maintenance is complete.
Apr 13, 15:37 CDT
Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
BuildPro Issues
Resolved - All issues are now resolved.
Apr 13, 09:23 CDT
Monitoring - Issues have been identified and corrected. We are continuing to monitor.
Apr 13, 09:01 CDT
Investigating - We are currently reviewing issues related to the following:

Mobile App login
EPO creation
Drag and Drop Calendar
Warranty tab not loading
Apr 13, 08:31 CDT
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
BuildPro Release 26.2.0
Completed - The scheduled maintenance has been completed.
Apr 10, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 16, 15:03 CDT
Apr 9, 2026

No incidents reported.

Apr 8, 2026
BRIX Release 26.31.7
Completed - The scheduled maintenance has been completed.
Apr 8, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 18:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 6, 14:58 CDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage