All Systems Operational

BRIX Operational
BuilderGM Operational
Mobile Application Operational
Website Operational
BuildPro Operational
API Operational
Mobile Application Operational
Website Operational
Chameleon Power Operational
Chameleon Visualizers Operational
Hyphen HomeSight Operational
Hyphen CRM Operational
HomeFront Sales ? Operational
Integration Operational
API Operational
File-based Operational
XML Operational
Hyphen Wallet Operational
API Operational
Website Operational
SupplyPro Operational
API Operational
Mobile Application Operational
Website Operational
SupplyPro Connect Operational
SupplyPro GM Operational
API Operational
Mobile Application Operational
Website Operational
Support Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

BuilderGM Release 25.0.13 Sep 24, 2025 17:00-19:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Sep 16, 2025 - 16:55 CDT

BRIX Release 25.33.5 Sep 24, 2025 18:00-19:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Sep 08, 2025 - 14:25 CDT

SupplyProGM Release 25.20.20 Sep 24, 2025 20:30-22:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Sep 08, 2025 - 14:26 CDT

IT Monthly Maintenance Oct 18, 2025 20:00 - Oct 19, 2025 00:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Sep 15, 2025 - 15:04 CDT
Sep 18, 2025

No incidents reported today.

Sep 17, 2025
BuildPro Release 25.5.1
Completed - The scheduled maintenance has been completed.
Sep 17, 21:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 15, 15:02 CDT
Hyphen Solutions DNS Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 20:01 CDT
Scheduled - We will be undergoing Public DNS server scheduled maintenance during this time. We are not anticipating any downtime or problems with this change.
Sep 17, 15:50 CDT
Sep 16, 2025

No incidents reported.

Sep 15, 2025
Intermittent FTP Issue
Resolved - Connectivity issues with privftp.hyphensolutions.com have been resolved. We will continue to monitor the connections.
Sep 15, 11:42 CDT
Investigating - Some clients are experiencing intermittent connectivity issues with the FTP site privftp.hyphensolutions.com. We are working to resolve the issue and will update the status page when we have more information.

At this time, those on files.hyphensolutions.com appear to be connecting without issue.
Sep 15, 09:54 CDT
Sep 14, 2025
IT Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 18, 15:09 CDT
Sep 13, 2025
Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
SupplyProGM Release 25.20.19
Completed - The scheduled maintenance has been completed.
Sep 10, 23:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 4, 12:01 CDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
BuildPro Release 25.5.0
Completed - The scheduled maintenance has been completed.
Sep 5, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 18, 15:07 CDT
Intermittent FTP Issue
Postmortem - Read details
Sep 9, 16:03 CDT
Resolved - The FTP issue impacting specific clients has now been resolved. We will continue to monitor the connections.
Sep 5, 10:24 CDT
Update - We are continuing to investigate this issue.
Sep 4, 11:12 CDT
Investigating - Some clients are experiencing intermittent connectivity issues with the FTP site (files.hyphensolutions.com and privftp.hyphensolutions.com). We are working to resolve the issue and will update the status page when we have more information.
Sep 4, 11:12 CDT
Sep 4, 2025
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