All Systems Operational

BRIX Operational
BuilderGM Operational
Mobile Application Operational
Website Operational
BuildPro Operational
API Operational
Mobile Application Operational
Website Operational
Chameleon Power Operational
Chameleon Visualizers Operational
Hyphen HomeSight Operational
Hyphen CRM Operational
HomeFront Sales ? Operational
Integration Operational
API Operational
File-based Operational
XML Operational
Hyphen Wallet Operational
API Operational
Website Operational
SupplyPro Operational
API Operational
Mobile Application Operational
Website Operational
SupplyPro Connect Operational
SupplyPro GM Operational
API Operational
Mobile Application Operational
Website Operational
Support Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
BRIX Release 25.32.1
Completed - The scheduled maintenance has been completed.
Apr 23, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 18:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 7, 15:20 CDT
Apr 22, 2025

No incidents reported.

Apr 21, 2025
BuildPro supplier notifcations and rescheduling
Resolved - We will be promoting the fix tonight at 8pm central, no outage is expected.
Apr 21, 19:25 CDT
Identified - We are currently seeing an issue with re-scheduling and related email notifications erroring from BuildPro. Our development has identified this issue and is currently working on the fix.
Apr 21, 13:10 CDT
HomeOwner Integration Minor Issue
Resolved - The HomeOwner integration issue is resolved.
Apr 21, 16:26 CDT
Identified - BuildPro Homeowner integration is intermittently having issues processing some records. We have identified the issue and have a fix in UAT. We will let you know when the fix has been promoted to Production.
Apr 21, 16:00 CDT
Apr 20, 2025
IT Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 17, 15:06 CST
Apr 19, 2025
Apr 18, 2025
BuildPro & SupplyPro Release 25.2
Completed - The scheduled maintenance has been completed.
Apr 18, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 31, 15:04 CDT
Apr 17, 2025
SupplyPro GM Degraded Performance
Resolved - This has been fixed in production. Please reach out to Hyphen Solutions Support if this persists.
Apr 17, 13:21 CDT
Update - Update: We are promoting a fix to production to around 12:30pm central time. This fix will take approx 20 minutes. During this promotion you may experience intermittent access issues during this time. We apologize for the inconvenience.
Apr 17, 11:55 CDT
Identified - SupplyPro GM is experiencing intermittent access to certain portions of the system due to a Release Update last evening. We have identified the issue and working on the fix at this time.
Apr 17, 10:48 CDT
Apr 16, 2025
SupplyPro GM Release 25.20.09
Completed - The scheduled maintenance has been completed.
Apr 16, 23:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 14, 15:02 CDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025
AWS BuildPro Reporting Services
Postmortem - Read details
Apr 15, 09:39 CDT
Completed - The scheduled maintenance has been completed.
Apr 13, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 19:00 CDT
Scheduled - BuildPro Reporting Services will be migrated to AWS.
Apr 7, 10:16 CDT
Apr 12, 2025
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