All Systems Operational

BRIX Operational
BuilderGM Operational
Mobile Application Operational
Website Operational
BuildPro Operational
API Operational
Mobile Application Operational
Website Operational
Chameleon Power Operational
Chameleon Visualizers Operational
Hyphen HomeSight Operational
Hyphen CRM Operational
HomeFront Sales Operational
Integration Operational
API Operational
File-based Operational
XML Operational
Hyphen Wallet Operational
API Operational
Website Operational
SupplyPro Operational
API Operational
Mobile Application Operational
Website Operational
SupplyPro Connect Operational
SupplyPro GM Operational
API Operational
Mobile Application Operational
Website Operational
Support Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

BuildPro & SupplyPro Document Management Infrastructure Migration Apr 15, 2026 20:00-22:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 27, 2026 - 08:23 CDT
Scheduled - Over the next few months, we will be migrating the Document Management infrastructure that supports BuildPro and SupplyPro to improve performance, reliability, and scalability. This migration will occur in phases, with the first phase beginning Wednesday, April 15 at 8:00 PM CT.

Phase 2 Scheduled for April 29 at 8:00 PM.

No downtime is expected during this work. BuildPro and SupplyPro should remain available throughout the migration.

We will post updates here on the status page as future migration phases are scheduled.

Apr 02, 2026 - 16:37 CDT

BRIX Release 26.32.4 Jun 3, 2026 18:00-19:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on May 18, 2026 - 15:10 CDT

SupplyPro GM Release 26.20.14 Jun 3, 2026 20:00-23:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jun 01, 2026 - 15:01 CDT

BuildPro\SupplyPro - Planned Infrastructure Maintenance - June 2026 Jun 5, 2026 20:00 - Jun 6, 2026 00:00 CDT

We want to inform our customers that we have scheduled a series of infrastructure maintenance windows throughout June 2026. These updates are designed to improve the reliability and performance of our platforms.

Maintenance Window Hours: Friday evenings, 8:00 PM – 12:00 AM CT

━━━━━━━━━━━━━━━━━━━━━━
BuildPro Customers
━━━━━━━━━━━━━━━━━━━━━━
Builders will be impacted during one of the following three weekends:

• Weekend 1 — Fri, Jun 5 | 8:00 PM – 12:00 AM CT
• Weekend 2 — Fri, Jun 12 | 8:00 PM – 12:00 AM CT
• Weekend 3 — Fri, Jun 19 | 8:00 PM – 12:00 AM CT

Note: Each Builder will only be affected during one of the three windows above.

━━━━━━━━━━━━━━━━━━━━━━
All Customers (BuildPro & SupplyPro)
━━━━━━━━━━━━━━━━━━━━━━
• Weekend 4 — Fri, Jun 26 | 8:00 PM – 12:00 AM CT

This final window will affect ALL Builders and Suppliers across both platforms.

We sincerely appreciate your understanding and continued partnership. For questions, please reach out to our support team or your account representative.

Posted on May 20, 2026 - 15:34 CDT

IT Maintenance - June Jun 13, 2026 20:00 - Jun 14, 2026 00:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on May 18, 2026 - 15:11 CDT

[BuilderGM] PROD Code Promotion - 26.0.11 Jun 30, 2026 21:00-22:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jun 01, 2026 - 15:04 CDT
Jun 3, 2026

No incidents reported today.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026
Completed - The scheduled maintenance has been completed.
May 27, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 11, 15:06 CDT
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026
Completed - The scheduled maintenance has been completed.
May 20, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 18:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 4, 15:03 CDT