Intermittent Service Disruption

Incident Report for External Status Page

Resolved

This incident has been resolved.

Posted Sep 09, 2024 - 08:26 CDT

Update

We are continuing to monitor for any further issues.

Posted Sep 08, 2024 - 17:04 CDT

Monitoring

The issue has been resolved and we are monitoring all systems.

Posted Sep 06, 2024 - 20:26 CDT

Identified

We are currently experiencing sporadic network connectivity issues affecting the communication between our data center and AWS. The impact is intermittent but is affecting multiple areas of our services.

Our team has identified the root cause of the problem and is actively working on implementing a resolution. We will keep you updated on our progress and provide further information as soon as it becomes available.

Impacted Integrated Services:
Brix ->BuildPro Integration
Brix -> Wallet Integration
BuildPro - > SupplyPro GM Integration
Fast Integration
SupplyPro GM Builder Formatters
Document Management
Builder Notes

Posted Sep 06, 2024 - 10:29 CDT

This incident affected: BRIX, SupplyPro Connect, BuildPro (API), Integration (API), SupplyPro GM (API, Mobile Application, Website), and Hyphen Wallet (API).