Intermittent FTP Issue

Incident Report for External Status Page

Postmortem

After reviewing all the systems, we didn’t find anything wrong with the systems, it seems like it was only an intermittent issue when connecting to ftp from a couple of clients

Posted Feb 09, 2026 - 09:10 CST

Resolved

Connectivity issues with privftp.hyphensolutions.com have been resolved. We will continue to monitor the connections.

Posted Sep 15, 2025 - 11:42 CDT

Investigating

Some clients are experiencing intermittent connectivity issues with the FTP site privftp.hyphensolutions.com. We are working to resolve the issue and will update the status page when we have more information.

At this time, those on files.hyphensolutions.com appear to be connecting without issue.

Posted Sep 15, 2025 - 09:54 CDT

This incident affected: Integration (File-based).