BuildPro Job Management Express (JME) back date issue

Incident Report for External Status Page

Resolved

The update has been promoted to Production and JME is no longer showing the error.
Posted Aug 19, 2025 - 09:21 CDT

Update

Our development team has identified a fix and we will be promoting it this evening.
Posted Aug 18, 2025 - 15:52 CDT

Identified

We are currently seeing an issue with starting tasks via Job Management Express (JME) with the back dating module turned on. As a work around, you can click into the task detail or use the To Do list in order to start the task.

Our development team has identified the issue and is working to correct.
Posted Aug 18, 2025 - 11:38 CDT
This incident affected: BuildPro (Website).